Position: Manager, Consultant, Sommelier, Barista

Overall tasks completed and duties:

• Successfully took-over from previous management with ongoing working routine.
• Advised, researched and set-up new POS system to manage business operations (order mate).
• Introduced business management into social media marketing and web marketing strategies.
• Installed, designed and managed Oxenberry website with webshop and booking calendar.
• Organized, set-up and managed Oxenberry Facebook page with an increase of 100% (500 organic) likes and page interaction.

Cellar-door:

• Redesigned wine tasting experience with the dedicated procedure and adequate team training.
• Hosted wine tastings up to 50 people.
• Managed in-house, website and social media wine promotions.
• Designed and managed online webshop.
• Managed wine stock and reported monthly and yearly sales to management directors with appropriated documentation.
• Provided professional consultation on wine marketing strategies and price strategies.

Café:

• Redesigned café operations to fit a better team productivity and fast service requirements.
• Provided professional consultation on food service.
• Managed stock and food costs.
• Created a food strategy and maintained appropriate pricing.

Cottage:

• Managed every day cottage’s procedure, the customer’s communications and bookings.
• Created and managed Airbnb account with a final 4.9 satisfaction rating and an AUD 20,000-year business managed only through the booking platform.
• Provided consultation on Tourism Marketing strategies.

Management:

• 

  Oxenberry Farm Team 2017

  Hiring, training, rostering and developing staff members.

• I have focused part of my business management studies on developing Oxenberry’s Strategy plan, Operational plan and Marketing plan.

 

 

 

Organised special Events: Friday night at the Berry

• Organised and managed a series of music events (16) designed to increase venue attractivity on the local market.